We are continuing see recovery of Sisense MS instances that were affected by the loss of power AWS US-EAST-2 Region. The Sisense team is working with AWS to ensure restored functionality for our remaining affected customers.
Affected Sisense MS instance should now be functional. AWS has confirmed that a majority of affected EC2 have recovered. Sisense will continue to monitor our MS environments to ensure all affected systems are operational.
If you are still experiencing issues on your instance, the Sisense Support Team can be reached at firstname.lastname@example.org.
Posted Jul 28, 2022 - 10:36 PDT
We are working with AWS to investigate network connectivity issues for some instances and increased error rates and latencies for the EC2 APIs within the US-EAST-2 Region hosted Sisense customers. More information on the issue can be found https://health.aws.amazon.com/health/status